Last updated: October 2025
At TCG FINX, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you use our website, services, or interact with us.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, mobile number, email address, date of birth, address, identity documents, employment/financial details, and other information you provide when applying for a loan or insurance.
- Non-Personal Information: Device details, browser type, IP address, location, and cookies when you visit our website.
- Transactional Data: Loan/insurance application details, repayment information, communication with our team.
2. How We Use Your Information
Your information is used only for lawful and transparent purposes, including:
- To process loan or insurance applications.
- To verify identity, eligibility, and documentation.
- To provide updates, account information, and customer support.
- To comply with RBI, SEBI, IRDAI, and other regulatory requirements.
- To improve our website, products, and services.
- For marketing communication (only with your explicit consent).
3. Data Sharing & Disclosure
We do not sell or rent your data to third parties. However, we may share your information with:
- RBI-regulated partner banks/NBFCs to process loans.
- IRDAI-registered insurers for insurance services.
- Service providers (IT, analytics, hosting, SMS/email delivery) under strict confidentiality agreements.
- Government or regulatory authorities when required by law.
4. Cookies & Tracking
Our website uses cookies and tracking technologies to:
- Enhance user experience.
- Analyze website traffic and performance.
- Remember user preferences.
You can disable cookies in your browser settings, though some features may not function properly.
5. Data Security
We implement strong security measures to protect your data, including:
- Secure servers, firewalls, and encryption.
- Restricted employee access on a need-to-know basis.
- Regular monitoring for unauthorized access or misuse.
6. Your Rights
As per the Digital Personal Data Protection Act, 2023 (DPDP Act), you have the right to:
- Access, correct, or update your personal data.
- Withdraw consent for data processing.
- Request deletion of your information (subject to regulatory retention requirements).
- Opt out of marketing communications.
7. Retention of Data
We retain personal data only as long as necessary:
- For service delivery and legal compliance.
- For regulatory reporting and dispute resolution.
- As required by RBI, SEBI, IRDAI, or applicable laws.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.
9. Updates to Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
10. Contact Us
For any privacy-related queries or requests, contact:
TCG FINX
📍 A-615 – Money Plant High Street, Jagatpur Road, Sarkhej–Gandhinagar Highway, Near BSNL Office, Gota, Ahmedabad – 382470, Gujarat, India
📞 +91 88660 36262
✉️ info@tcgfinx.com
⚖️ Disclaimer: TCG FINX acts as a financial service facilitator in partnership with RBI-regulated banks/NBFCs and IRDAI-registered insurers. Loan approvals and insurance issuance are subject to eligibility, documentation, and regulatory norms.